Download Commercial Warranty PDF
Staron Solid Surfaces sheets and shapes by LOTTE ADVANCED MATERIALS permanently installed in an approved indoor commercial applications is warranted against material defects. This limited warranty is non-transferable during the 10-year period and is limited to the original owner of the project, and is not transferable or assignable and this limited warranty expires if sold, transferred or assigned.

This warranty excludes the following: 

1. Minor conditions such as stains, scratches, water spots and burns;
2. Failure to comply with LOTTE ADVANCED MATERIALS 's instructions including fabrication, installation, care, maintenance, etc;
3. Any products moved from their original place of installation;
4. Seam appearance of any adhesive, caulk or other accessory items
5. Color variation from the sample;
6. Color variation within different lots;
7. Exact color match as a result of Product replacement or repair is not guaranteed;
8. Failure caused by other substructure support;
9. Misuse, abuse (including impact damage and contact with chemical reagents not intended for use with Product);
10. Improper fabrication, installation, handling or maintenance;
11. Damage caused by excessive heat; or by an act of nature;
12. Workmanship of Fabricators or Installers;
13. Damages from other than manufacturing defect;
14. Any Product installed or located outdoors, such as outdoor kitchens, BBQ work surfaces, or in heated areas such as saunas, steam rooms, and shower pans;
15. In-Carton products including components made from Staron®;
16. Any Product installed in recreational vehicles;
17. Same color and veined intensity between sheets in SUPREME collection. ((Veining may vary from sheet to sheet and also within a sheet. Special consideration has to be taken into any joint and coved up-stands.) 

LOTTE ADVANCED MATERIALS, at its sole option, will determine whether to provide materials necessary for repair or replacement due to the Product manufacturing defects. Except as to what is stated in this limited warranty herein, LOTTE ADVANCED MATERIALS makes no warranties, express or implied, in respect to the Product, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose, and all such warranties hereby are expressly disclaimed. LOTTE ADVANCED MATERIALS does not warrant that the Product will meet the end users' requirements. LOTTE ADVANCED MATERIALS shall not be liable for incidental, consequential, indirect, special, punitive, or exemplary damages of any kind, including lost good will, lost profits, lost business, or other indirect economic damages, and further including injury to property, whether such claim is based on theories of contract, negligence, tort (including strict liability)or otherwise, as a result of breach of any warranty regardless of whether LOTTE ADVANCED MATERIALS was advised, had other reason to know, or in fact knew of the possibility of such damages.

SOME COUNTRIES, STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION STATED ABOVE, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH WILL VARY FROM COUNTRY TO COUNTRY, STATE TO STATE OR PROVINCE TO PROVINCE.

Warranty Registration:

To activate this limited warranty, please contact your fabricator / installer or your local Staron® Solid Surfaces distributor to register online. Also, your receipt or proof of purchase and installation of Staron® Solid Surfaces, which clearly proves the product and date of installation, must be kept and provided upon request.

For more information about warranty: 

For more information about this warranty, please contact your local Staron® Solid Surfaces distributor or write to LOTTE ADVANCED MATRIALS at the address below:

Staron® Solid Surfaces Warranty Center

17 / 30 Heathcote Road,
Moorebank NSW 2170
Ph: 02 9822 7066 e: sales@austaron.com.au

This warranty cannot be modified, amended, or in any way altered except by an instrument in writing signed by an authorized officer of LOTTE ADVANCED MATERIALS